Shipping policy

Last Updated: July 2026

At Mobexa, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.
  • Orders are not processed or shipped on weekends or public holidays.
  • During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery time:

  • United States: 5–12 business days

Delivery times are estimates and may vary depending on your location, weather conditions, customs, or carrier delays.

Shipping Costs

Shipping charges (if applicable) are calculated and displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for tracking information to become active.

Incorrect Address

Please ensure your shipping address is correct before placing your order. Mobexa is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

While we work with trusted shipping partners, delivery delays may occasionally occur due to circumstances beyond our control. If your package has not arrived within the estimated delivery timeframe, please contact us and we will assist you in resolving the issue.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

Email: contactmobexa@gmail.com